Queensland Health’s Inform My Care website was launched in June 2021, providing the community with safety and quality information about Queensland’s public and private hospitals and residential aged care facilities.
Inform My Care allows all Queenslanders to search across public and private hospital facilities for information on maternity options and outcomes, post-surgery infection rates, elective surgery wait times and other key performance indicators.
Minister for Health and Ambulance Services Yvette D’Ath said the website would greatly assist in those wanting more information on their local facility, enabling them to make more informed healthcare decisions.
The information needed to make safe and informed healthcare decisions across every Queensland facility is now accessible in one central location. Data on public and private residential aged care facilities is also available.
Aged care facilities can also showcase information such as their quality and safety aspects, including average daily resident care hours and for public residential aged care facilities, compliance with the recently legislated nurse and support worker-to-resident ratios.
The database is an important step towards greater transparency across the entire health system.
The Health Transparency Act 2019 is the legislative framework that was established for the website, and it applies equally to public and private health facilities.
Evidence from both Australian and international jurisdictions confirm that hospitals which provide the highest quality of care are those that have a detailed focus on a strong safety culture which is supported by open and transparent reporting.
Reporting safety and quality information in the public domain has been shown to stimulate efforts to improve performance that internal reporting of the same information fails to produce, leading to an improvement in the overall performance of the health system.
For more information or to access Inform My Care, visit informmycare.health.qld.gov.au/home
