The group attending the Strength in Connection accreditation training.
More than 50 Members from across Queensland enjoyed comprehensive training in accreditation and human resources at QAIHC’s Strength in Connection Members Workshops at Stamford Plaza in late February.
The Members’ Accreditation Workshop and the Human Resources Training Workshop were coordinated over a two-day period and covered a range of topics, including the development of the ACCHO sector and its workforce.
The event attracted Members from areas including Far North Queensland, Mackay, Rockhampton, Charleville, Fraser Coast South East Queensland, and the Sunshine Coast.
Members Accreditation Workshop
The Members Accreditation Workshop focused on how to coordinate and deliver a high-quality, professional and fully compliant health service.
Facilitated by QAIHC Compliance and Quality Manager Melita Parker and Senior Quality and Compliance Officer Tamara Dix, the workshop discussed the importance of forward planning, barriers and opportunities, building an accreditation plan as well as a wide-ranging question-and-answer session.
Melita said the workshop was important not just for accreditation but building a community of practice where administrators could network and share information.
“Accreditation and compliance are incredibly important, but we also wanted to provide a safe space where Members could connect with other Members,” she said.
“If people in our Membership can talk to each other and share that knowledge, that’s how we build a strong and resilient ACCHO sector.”
Human Resources Training Workshop
The Human Resources Workshop focused on the complexities of human resources delivery in the ACCHO landscape and was delivered by HR Specialist Ron Nelson.
Topics included workforce planning, recruitment and onboarding; industrial relations and workplace investigations; and legislation, best practice and general administration.
Ron was on his feet facilitating the whole day, keeping the audience entertained, informed and interested.
“Workforce planning is an integral piece of work which drives the success of an organisation driven and supported by the organisations’ strategic plan and goals. It is inextricably linked to recruitment, retention and ultimately service provision which impacts the ongoing reputation and viability of the organisation. There is no place for complacency,” he said.
More workshops are planned for 2024.
